- I rang about a potential exchange a couple of days ago & you suggested trying the pillow for a couple of nights. I just wanted to say thank you, that was great advice. The pillow is incredible - it’s the best I’ve experienced. Thanks for a great product and a great service...06/08/2020
Simon Turner...BULIMBA, QLD.
I am a very poor sleeper, especially since open heart surgery three years ago. I require the assistance of a CPAP system to assist me to sleep. My sleep pattern is very poor, many nights I do not sleep at all. My two TLC latex pillows arrived on Thursday. I used the Soft Pillow on Thursday night and I was thrilled to have a full night’s sleep, then Friday I used the Bigger Pillow and again a full night’s sleep. It is so good to wake up relaxed and energetic. I am so pleased to have had this type of success. I will contact you in a month’s time to inform you if this wonderful situation has continued. I wish you success in your business and I will certainly pass my good news information to any of my friends who are considering purchasing new pillows.30/04/2017
Maire D...Hallett Cove, South Australia
I bought the Soft latex pillow a few weeks ago as I am of small stature and a side sleeper. No regrets, it's absolutely lovely, soft but supportive and the profile seems lower because of its softness. I had a memory foam profiled pillow few years back but after awhile, I suffered neck pain and headaches. Then swapped to a goose down pillow which was lovely but I have to keep reshaping it in my sleep! Now, I don't need to do that. I also want to say the service was very efficient. I received the pillow within a couple of days. Thanks.03/01/2017
Pooi Ling See...East Geelong, Vic.
I have received my pillows and spent a week sleeping on them and they are absolutely fantastic! I now fall asleep pretty quickly, no headache when I wake up and I can't believe the difference between the latex and the memory foam I had persevered with previously. My grandson also loves his little pillow. Thank you for your assistance with this and your great customer service - I will be recommending you to everyone I can, as great customer service is so hard to find these days. Many thanks again, I'm sure I will be ordering more goodies again soon.12/09/2015
Sue McKenzie...Banora Point, NSW.
I've purchased so many different pillows over the years. My need to find the perfect pillow was as a result of a serious car accident in 2014. I was delighted when I recently discovered both the 'High & Soft' and the 'High & Firm' Talalay latex pillows from TLC. Each pillow is beautifully comfortable and superbly supportive. With my neck in the correct alignment, my lower back and spine are reaping the benefits. TLC's excellent customer service and product knowledge are second to none. Each pillow is lightweight and does not smell of latex. My pillows are perfect for cuddling up to and surpass the creme de la creme of a luxury hotel pillow menu.
I'm finally getting round to thanking you for our beautiful pillows. I just don't know how we did without them! We even take them with us on holidays because the quality of sleep is so much better. I recommend your pillows to everyone we know and will be buying more for gifts too. (Bought 2 x THE BIG, 2 x THE JUNIOR and 1 x THE CLASSIC). Thank you!20/01/2019
Sarah Irving...Alexandra, Vic.
- Looking forward to my new king pillow. I have finally talked my sister into having a latex pillow - I made her sleep on mine for 2 nights, well, she is drooling, and can’t believe how comfortable the latex pillows are (she didn't believe me). She now wants to buy one. Cheers, and thanks for your wonderful pillows. You have another customer for life I bet.23/04/2020
Mia Van Der Stam...WYNNUM WEST, QLD
- Hi there Amanda - thanks so much for your email. Such personal service is amazing, especially in the online world! I spoke to Tim on the phone yesterday evening to get some advice/discuss compatibility re: pillow choice for my wife and I. He was absolutely great! He was forthcoming and generous with his advice and really honest. I never felt under any pressure to buy one or other product of what we discussed, but rather was given all the information on a neutral basis and allowed to decide for myself. That’s my idea of quality customer service! Please pass on my thanks to Tim, and thanks again to you for taking the time to get in contact.29/07/2020
David C...WYEE, NSW
- Hi, I love my pillow...thank you. And was very surprised about the quality of the pillow protectors. So much better than any I've purchased from other stores.06/10/2020
Barbara Van Ruth.... Heathfield, SA.
I received my SOFT pillow and I absolutely love it. I broken heartedly had to part with my old latex pillow which was the perfect softness for me. I purchased 2 Dunlopillo soft pillows online and I was disappointed with their 'softness'. I have been into all the manchester/bedding shops in my area and felt every brand of latex pillow, none of which satisfied me. I took a chance and ordered your pillow and am ecstatic that I have found one that takes the place of my old pillow. Every pillow I buy in the future will be TLC brand. I just love it!07/09/2015
C. Scott...East Maitland, NSW.